FindaService.ai connects people who need local help with qualified service providers. Choose a path below to see exactly how each side of the platform works—from account setup through matching, estimates, and follow-up.
Customers Seeking Service are everyday people who need help—home repairs, professional services, health-related providers, legal or financial guidance, and many other local specialties. On the platform, you create a customer account, describe what you need, and let FindaService.ai guide the intake, estimate a fair local price range, and prepare your request for our provider network.
From the FindaService.ai home page, choose Get Started. That takes you
into the customer area at /customer. If you are not signed in yet, you will
be guided to create an account or sign in before you can manage service requests.
On customer sign-up, you provide your first name, last name, email address, a phone number that can receive SMS, and a password (at least 8 characters, confirmed twice). A reCAPTCHA check helps protect the site from automated abuse.
When you submit the form, FindaService.ai creates your account in a pending state. You cannot use the customer dashboard until both your email and phone number are verified. That protects both you and providers from fake or mistyped accounts.
Immediately after sign-up, the platform emails a secure verification link to the address you entered. The link is unique to your account and expires after 24 hours.
If the email or SMS does not arrive, sign in with your email and password. When the account is still unverified, the login screen explains the problem and offers Resend verification email or Verify phone number. Use that without creating a second account.
After email and phone verification, sign in at the customer login page with your email, password, and reCAPTCHA. Successful login opens your customer dashboard, where all of your active service requests live.
You can also enable Face ID / passkey sign-in (see below). Password login remains available as a backup.
The customer home page lists every active service request you have created. For each request you can see:
On smaller screens, key fields stay visible in the table while fuller detail is available from a Details view. From Details (or the desktop actions), you can remove a request you no longer need.
Choosing Create Service Request starts the guided AI intake described next.
Creating a request opens a conversational intake powered by FindaService.ai. You begin by describing what you need in plain language. Including your ZIP code early helps the system price and localize the match, but if you omit it, the assistant will ask.
Your in-progress conversation is kept as a draft while you work, so refreshing the page does not wipe the session mid-intake. Nothing is published to the provider network until you explicitly save.
After your first message, the assistant enters a probing phase. It asks focused follow-up questions so the eventual match and estimate are grounded in real details—not vague guesswork. Depending on your need, that can include:
The assistant is designed to keep questions practical and sequential. If a question is unclear, use Further explanation on that message. The platform will restate the last question in simpler terms without advancing the intake or changing what it already knows.
While you talk, FindaService.ai compares your needs against a curated catalog of provider categories, provider types, and specialties. The goal is to identify the right kind of qualified professional—not invent a fictional company name, and not reveal a specific business identity during intake.
Once a provider type is identified, related specialties and companion services are used to refine the conversation. That helps the estimate reflect the full job rather than only the first phrase you typed.
When the assistant has enough information—including your ZIP code—it produces a complete estimate. You will see:
Estimates are planning ranges, not binding invoices. Actual quotes from a provider may vary once they inspect the job, confirm materials, or adjust for site conditions.
If you want a deeper walkthrough of why that range and match were chosen, use Provide more detail on the estimate panel. The platform expands the reasoning without forcing you to restart the conversation.
When the estimate is ready, Save service request opens a confirmation that explains what happens next: your request is shared with FindaService.ai’s network of qualified service providers, and you should expect to be contacted within about 48 to 72 hours. Confirming writes the request to your dashboard and clears the draft session.
Saved information typically includes your title and description, the full conversation transcript, matched provider taxonomy, ZIP code, estimate range and explanation, scope summary, and status.
If you change your mind mid-flow, choose Quit. You will be asked to confirm that you want to discard progress. Quitting does not create a dashboard entry and returns you to your Service Requests list.
From the dashboard, open Details on any request to review title, provider match, estimate, status, ZIP, and created time. If you no longer want a request listed, delete it. Deletion is a soft remove: the request is marked inactive and disappears from your active list rather than being treated as a current open job.
From the customer menu, open Face ID login to register a passkey on a supported device (Face ID, Touch ID, Windows Hello, or a security key, depending on your hardware and browser). After setup, the login page can offer Sign in with Face ID once you enter the email address for that account.
You can list and remove passkeys later from the same settings page. Removing a passkey does not delete your account; password login still works.
Occasionally, site administrators may temporarily pause AI-powered features for maintenance or operational reasons. When that happens, customer pages show a clear Service Interruption notice, and the conversational intake cannot continue until AI is re-enabled. Your existing saved requests remain on the dashboard.
Create a customer account and start your first service request.
Get Started as a CustomerService Providers are businesses and professionals who deliver local services—trades, healthcare-related practices, legal and financial specialists, and many other provider types in the FindaService.ai catalog. On the platform, you create a business account so you can join the provider side of the network that customers use when they save a service request.
From the home page, choose Service Provider Login (or go directly to
/business). This opens the business area, separate from the customer path.
Customer and business accounts are different roles: signing up as a customer does not
automatically make you a service provider, and vice versa.
Business sign-up collects first name, last name, email, an SMS-capable phone number, and a password (at least 8 characters, confirmed twice), plus reCAPTCHA. The phone number matters because providers may need to receive time-sensitive contact related to matched work.
As with customers, new business accounts start inactive until email and phone verification both succeed. That keeps the provider side of the platform tied to real, reachable contacts.
After registration, FindaService.ai sends a verification message with a unique link that expires in 24 hours. Completing that link, then entering the SMS code from Twilio Verify, activates the business account and unlocks sign-in to the provider area.
If you try to sign in before verifying, access is blocked and you can Resend verification email or Verify phone number from the login flow. Use the same email you registered with—creating duplicate accounts is not necessary and is prevented when that email already exists.
Once verified, sign in with email, password, and reCAPTCHA. Successful authentication opens your business home. From there you can manage Face ID / passkeys and sign out securely.
Optional Sign in with Face ID works the same way as on the customer side: register a passkey under Face ID settings, then use it on future logins after entering your business email.
When a customer completes the AI intake and saves a service request, FindaService.ai has already:
Saving tells the customer that the request will be shared with the network of qualified service providers, with expected contact in about 48 to 72 hours. From the provider standpoint, that is the moment a customer need becomes an actionable lead for the right kind of business—scoped, localized, and priced at a planning level—rather than an unstructured “help wanted” message.
The platform does not invent provider identities during customer intake. Instead it maps each request to structured categories, provider types, and specialties. That keeps matching consistent and reduces wasted outreach: a lawn-care specialty request should not be treated the same as a specialty legal consultation, even if both customers typed a short vague sentence at the start.
Companion-service probing also helps providers receive requests that reflect the real job—cleanup, access issues, repair-versus-replace decisions, and similar details that change labor and materials.
Customers receive a low-to-high estimate based on typical averages for their ZIP code and the matched specialty. That range sets expectations before you are contacted. It is not a contract on your behalf. When you engage a lead, you still confirm scope on site or by consultation and provide your own firm quote as appropriate.
Because customers can ask the platform for further explanation and estimate detail, many arrive already understanding the assumptions behind the range. That can shorten the first conversation and reduce mismatches on budget or scope.
After login, your business home confirms you are signed in on the provider side of FindaService.ai. From the business menu you can:
Keep your email and SMS-capable phone current so verification and future outreach related to matched customer work can reach you promptly.
Provider accounts can register device biometrics or security keys for faster, phishing- resistant sign-in. Setup lives under the business Face ID page. You may store more than one passkey (for example, a phone and a laptop) and remove any credential you no longer trust. Password login remains available if a device is lost or replaced.
If administrators temporarily disable AI features site-wide, business HTML pages also show the Service Interruption banner. That primarily affects customer intake (which depends on AI), and therefore can pause the creation of new matched requests until service resumes. Existing accounts and sign-in continue to follow the normal auth rules.
Customers Seeking Service describe a need; FindaService.ai structures that need, estimates it locally, and shares the saved request with the provider network. Service Providers join through the business area so they are part of that network—ready to be contacted about work that already has clarified scope, specialty fit, ZIP context, and a planning-level price range.
In short: customers get clarity before they ask for help; providers get better-qualified opportunities instead of cold, incomplete inquiries.
Create a business account and access the service provider area.
Service Provider Login